Terms & Conditions Plinko Malaysia — A Complete Guide for All Members

In this Terms & Conditions document, the following words and phrases have the meanings set out below, unless the context requires otherwise.

• "Plinko" or "Platform" refers to the website plinko-jit.com and all its subdomains, mobile applications, and all services offered by the company operating it.
• "Member" or "User" refers to any individual who has registered and holds an active account on the platform Plinko.
• "Account" refers to a personal user account registered on Plinko, including all associated profile information and account balance.
• "Funds" refers to funds in MYR (RM) held in a member's Plinko account for the purpose of betting or gameplay.
• "Bonus" refers to any free credits, cashback, or other incentives granted by Plinko to members, subject to the applicable terms of use.
• "Bet" refers to any wager placed by a member on any sporting event, casino game, or other event listed on Plinko.
• "Odds" refers to the multiplier applied to calculate winnings based on the member's total stake.
• "Responsible Gambling" refers to the range of tools and policies provided by Plinko to help members manage their platform usage in a healthy and controlled manner.

To register and use the services of Plinko, you must meet all of the following eligibility requirements without exception:

• Nationality & Location: Plinko's services are intended for players based in Malaysia. Plinko is not liable if use of the platform conflicts with local laws outside of Malaysia's jurisdiction.
• Legal Capacity: You must have full legal capacity to enter into a binding agreement and must never have been declared bankrupt or be subject to ongoing bankruptcy proceedings.
• One Account Per Individual: Each individual is permitted to hold only one active account on Plinko. Registering multiple accounts using the same name, phone number, bank account number, or device is strictly prohibited and may result in the closure of all associated accounts.
• Plinko Staff: Employees, partners, and immediate family members of Plinko staff are not permitted to use the platform's services unless written authorisation has been granted by management.

The registration process on Plinko is designed to be simple and fast. However, there are several important responsibilities that every prospective member should be aware of:

By registering, you agree that:

• The full name registered must match the name on the member's Malaysian identity card (MyKad) or valid passport.
• An active Malaysian phone number is required for OTP verification and important account-related communications.
• Your account password is your personal responsibility. Plinko will never ask for your password through any channel.
• You are fully responsible for all activity that occurs in your account, whether carried out by you or by any other party who gains access to it.
• Any fraud, false information, or attempt to circumvent the verification process may result in immediate account closure and the withholding of associated funds.
• Plinko reserves the right to conduct KYC checks requiring a copy of your MyKad or other supporting documents before processing any withdrawal.

All financial transactions at Plinko conducted in Malaysian Ringgit (RM). We only accept the payment methods listed and do not accept foreign currencies or any payment methods other than those stated below.

• Account Name: The name on the bank account or eWallet used for deposits and withdrawals must match the name registered at Plinko. Transactions from third-party accounts will not be accepted.
• Daily Withdrawal Limit: The daily withdrawal limit is RM 50,000 for standard accounts and may be increased for VIP accounts upon request. Plinko reserves the right to conduct additional checks before approving withdrawals that exceed this limit.
• Transaction Fees: Plinko does not charge any transaction fees for standard deposits or withdrawals. Any fees imposed by third-party payment service providers are the member's responsibility.
• Bonus Funds: Bonus funds cannot be withdrawn directly. They must be played through in accordance with the specified rollover requirements before they can be converted into withdrawable cash balance.

All bonuses and promotions offered by Plinko is subject to the specific terms stated alongside each offer. The following general conditions apply to all bonuses:

• Rollover Requirement (Wagering): Every bonus received must be wagered at least the stated rollover amount (e.g., 10x means a RM 100 bonus requires RM 1,000 in wagers) before any withdrawal is permitted.
• Validity Period: All bonuses have a set validity period. Bonuses that are not used within that period will expire automatically with no compensation.
• Eligible Games: Not all games contribute equally toward the rollover requirement. Slots typically contribute 100%, while table games and Sports Betting may contribute at a lower rate as specified in the relevant bonus terms.
• Win Limit: Some bonuses have a maximum win cap. Any winnings exceeding that cap will be deducted during withdrawal processing.
• Welcome Bonus: The welcome bonus is available exclusively to new members making their first deposit. Members who have previously held an account at Plinko are not eligible for this bonus.
• Plinko's Rights: Plinko reserves the right to modify, suspend, or cancel any bonus or promotion at any time with reasonable minimum notice to members.

Sports Betting section Plinko covers a wide range of events including the Malaysia Super League, English Premier League, BWF badminton, local esports, and more. The following general rules apply to all Sports Betting wagers:

• Bet Validity: A bet is only valid once confirmation has been received by Plinko's system and a bet reference number has been generated. Any technical interruption during the confirmation process may result in the bet not being recorded.
• Odds Movement: The odds displayed at the time of selection may change before final confirmation. Plinko uses a live odds verification system — bets will be confirmed at the odds in effect at the time of confirmation, not at the time of selection.
• Live Betting: For live betting, a 1–3 second confirmation window applies to prevent exploitation of time differences. Plinko reserves the right to void any live bet found to be exploiting system latency.
• Postponed or Cancelled Matches: If a match is postponed by more than 12 hours from the original scheduled time or permanently cancelled, all related bets will be voided and funds returned to the member's account balance.
• Match Result: All betting outcomes are subject to the official results announced by the relevant event organiser. Plinko will not recognise any unofficial or invalid results.
• Win Limit: The win limit per bet depends on the sport type and market. The maximum win amount per bet is RM 50,000 unless otherwise stated for specific markets.

All casino games on Plinko — including slots, Baccarat, Blackjack, Roulette, Dragon Tiger, and Sic Bo — are subject to the following conditions:

• Game Fairness: All RNG (Random Number Generator) games use independently audited technology. Results are entirely random and cannot be manipulated by any party, including Plinko itself.
• Technical Disruption: In the event of a technical disruption during a game session, Plinko will determine a fair resolution based on system records. If records are unavailable, Plinko reserves the right to void the game in question and refund the stake.
• Game Outcomes: Results displayed on screen once a game concludes are final. Any dispute regarding a game result must be raised within 48 hours of the relevant session.
• Live Dealer Games: For live dealer games, the dealer is a real person operating from a studio. Any inconsistency in a live game will be investigated using video recordings. The outcome of such investigations is final.
• Table Limits: Each table has clearly displayed minimum and maximum bet limits. Members are required to observe these limits at all times.

• Money Laundering: Using the Plinko platform for money laundering or any other illicit financial activity is strictly prohibited and will be reported to the relevant authorities.
• Bonus Abuse: Using multiple accounts, false identities, or any other method to obtain bonuses unlawfully falls under the category of fraud.
• Use of Unauthorised Software: The use of bots, automation software, hacking tools, or any software that provides an unfair advantage over other players or the platform is strictly prohibited.
• Market Manipulation: Any attempt to manipulate odds, game outcomes, or betting markets through unauthorised means is a serious offence.
• Third-Party Accounts: Betting on behalf of another person, receiving deposits from a third-party bank account or eWallet, or transferring funds between different member accounts is prohibited.
• Support Abuse: Providing false information, threatening, or harassing Plinko's customer support team is strictly prohibited and may result in account closure.

Plinko reserves the right to suspend, restrict, or close any member account for reasonable grounds, including but not limited to:

• Violation of any part of these Terms & Conditions
• Suspected or confirmed fraud, manipulation, or illegal activity
• Requests from law enforcement authorities
• Failure to meet KYC requirements within the stipulated timeframe
• Account inactive for more than 12 consecutive months
• Voluntary closure request submitted by the member through the self-exclusion or responsible gaming feature

When an account is closed for reasons unrelated to fraud, any remaining cash balance (excluding bonuses) will be returned to the member via the original payment method within 5–10 business days, subject to completion of KYC verification.

To the extent permitted by applicable law, Plinko will not be liable for:

• Any financial losses incurred as a result of unfavourable betting or casino game outcomes
• Service disruptions caused by scheduled maintenance, natural disasters, power outages, or internet failures beyond Plinko's control
• Any indirect, incidental, special, or consequential losses arising from the use of or inability to use the platform
• Loss of account access due to a security failure on the member's own part, including password leaks or use of public devices
• The accuracy or completeness of information, odds, or match results displayed on the platform that are sourced from third parties

Protecting members' personal data is our top priority Plinko. By registering on our platform, you agree to the collection and processing of your personal data as described in our Privacy Policy. For detailed information on how we collect, use, and protect your data, please refer to Plinko Privacy Policy.

• All personal data is stored securely using industry-standard 256-bit SSL encryption
• Your data will not be sold, leased, or shared with third parties for marketing purposes without your consent.
• Plinko may be required to disclose information to the relevant authorities if mandated by law or court order.
• You have the right to request access to your personal data or to request its deletion, subject to applicable legal retention requirements.

Plinko provides the following responsible gaming tools, accessible through your account settings:

• Deposit Limit: Set daily, weekly, or monthly deposit limits to control the amount you load into your account.
• Loss Limit: Set a maximum loss limit over a specified period — new bets will not be processed once this limit is reached
• Bet Limit: Limit the maximum stake allowed per individual bet.
• Temporary Self-Exclusion: Take a break from the platform for 24 hours, 7 days, or 30 days
• Permanent Self-Exclusion: Close your account permanently if you feel that gaming is having a negative impact on your life
• Session Time Reminder: Receive a reminder after playing continuously for a set period of time

For more information on responsible gambling and available support resources, please visit Plinko Responsible Gambling page.

Plinko reserves the right to modify, update, or replace any part of these Terms & Conditions at any time. When material changes are made, we will:

• Updating the "Last Updated" date displayed at the top of this document
• Notifying members via email or in-platform notice before changes take effect
• Providing a minimum 14-day notice period for changes that materially affect members' rights or obligations

Continued use of the platform Plinko after the effective date of any amendment will be considered acceptance of the updated terms. If you do not agree with the changes, you have the right to close your account and withdraw your remaining cash balance before the amendment's effective date.

If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of your use of the platform Plinko, our team is ready to assist you through the following channels:

For a formal written complaint, please submit your request via email, including your account number, a description of the issue, and any relevant supporting evidence. All complaints will be thoroughly investigated, and a response will be provided within 5 business days.